Help & support

Let’s get you
back to watching.

Setup guides, answers to common questions, and a direct way to get help.

Start with your platform

Find installation steps, remote controls, and troubleshooting specific to your device.

Quick answers

Does HHPlayer include channels or movies?

No. HHPlayer is a media player. It does not provide, sell, or include any content. Add a playlist or a login from a provider you are entitled to use.

Which playlists can I use?

HHPlayer supports M3U playlists and Xtream logins. TV guide and catch-up availability depend on the data and features supplied by your provider.

Can I try it without my own playlist?

Yes. Add the public demo playlist: https://hhplayer.app/demo.m3u. See the demo playlist guide for more information.

When can I download the TV app?

Android TV, Fire TV, Samsung, and LG versions are coming to their app stores. Desktop versions for Mac, Windows, and Linux are available now.

Do I need to create an account?

No account is required. Your playlists and viewing history stay on your device. Read the privacy policy for more details.

Playlist not loading?

  1. Check your M3U URL or Xtream server, username, and password.
  2. Confirm your connection and check that the playlist works with your provider.
  3. Look for the error message on Home and select Retry.

Guide data, catch-up archives, and channel availability depend on your provider. HHPlayer doesn’t supply streams.

Still need a hand?

Include your platform, app version, the error message, and the steps that led to it. Keep your playlist credentials private.

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